Terms Of Service

HERLUXE HAIR EXTENSIONS

Terms of Service

Effective Date: 09/11/2026

Welcome to HerLuxe Hair Extensions. These Terms of Service (“Terms”) govern your use of the HerLuxe Hair Extensions website, including browsing the website, purchasing products, creating an account, and interacting with any content, services, or features made available through the website.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our applicable policies and procedures.

If you do not agree to these Terms, please do not use this website or place an order.


1. USE OF OUR WEBSITE

You may use the HerLuxe Hair Extensions website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Attempt to interfere with or disrupt the website

  • Attempt to gain unauthorized access to any portion of the website

  • Submit false, misleading, or fraudulent information

  • Use another person's information or payment method without authorization

  • Copy, reproduce, distribute, or exploit website content without permission

  • Attempt to damage, disable, overload, or impair the website

  • Use automated systems, bots, or other methods to improperly access the website or its content

HerLuxe Hair Extensions reserves the right to restrict or terminate access to the website if we believe a user has violated these Terms.


2. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, colors, textures, lengths, and other product information displayed on our website are accurate and up to date.

However, we do not guarantee that all information will always be completely accurate, current, or error-free.

Product images may appear slightly different depending on your device, screen settings, lighting, photography, and other factors.

Customers are responsible for reviewing product information carefully before placing an order.


3. PRICING & PRODUCT AVAILABILITY

HerLuxe Hair Extensions reserves the right to change product prices, promotions, discounts, availability, and other website offerings at any time without prior notice.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies.

If an order is placed with an incorrect price due to an error, HerLuxe Hair Extensions reserves the right to cancel the order and issue an appropriate refund to the original payment method.

Product availability is not guaranteed until an order has been successfully processed and confirmed.


4. ORDERS & PURCHASES

Placing an order through our website constitutes an offer to purchase the selected products.

HerLuxe Hair Extensions reserves the right to accept, reject, cancel, or limit any order at our discretion.

We may cancel or limit orders for reasons including, but not limited to:

  • Suspected fraudulent activity

  • Unauthorized payment activity

  • Incorrect billing or shipping information

  • Product availability

  • Pricing or listing errors

  • Unusual ordering activity

  • Violation of these Terms or our policies

If we cancel an order after payment has been processed, any applicable refund will generally be issued to the original payment method.


5. PAYMENT AUTHORIZATION

By submitting an order, you represent that:

  • You are authorized to use the payment method provided

  • The billing information provided is accurate

  • The information submitted during checkout is truthful and complete

  • You authorize HerLuxe Hair Extensions or its payment processor to charge the selected payment method for the applicable purchase amount

HerLuxe Hair Extensions reserves the right to verify payment and order information before processing an order.

Orders that cannot be successfully verified may be delayed or cancelled.


6. BILLING & SHIPPING INFORMATION

Customers are responsible for providing accurate billing and shipping information.

Please carefully review all information before completing your purchase.

HerLuxe Hair Extensions is not responsible for orders affected by incorrect, incomplete, outdated, or inaccurate information provided by the customer.

For security and fraud-prevention purposes, billing information must match the information associated with the payment method when required by our payment processor.


7. SHIPPING

Shipping generally takes approximately 3–10 business days after an order has been processed and shipped.

Shipping estimates are not guaranteed delivery dates.

Delivery times may be affected by circumstances outside of our control, including carrier delays, weather, holidays, high shipping volume, incorrect addresses, or other carrier-related issues.

Once an order has been shipped, the customer is responsible for monitoring the tracking information provided.

For additional shipping terms, please review our Policies & Procedures.


8. ALL SALES ARE FINAL

ALL SALES ARE FINAL.

HerLuxe Hair Extensions does not accept returns or exchanges.

Due to the nature of our products and for hygiene and quality-control purposes, purchases cannot be returned simply because a customer changes their mind, selects the wrong product, chooses the wrong length or texture, or no longer wants the item.

Customers are responsible for reviewing their order carefully before completing checkout.

By purchasing from HerLuxe Hair Extensions, you acknowledge and agree to our No-Return and No-Exchange Policy.


9. ORDER CANCELLATIONS & MODIFICATIONS

Orders may begin processing shortly after purchase.

Customers should carefully review their order before completing checkout.

Requests to cancel or modify an order are not guaranteed and may not be possible once processing has begun.

Once an order has shipped, it cannot be cancelled.


10. INTELLECTUAL PROPERTY

All content appearing on the HerLuxe Hair Extensions website, including but not limited to:

  • Logos

  • Business names

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Videos

  • Written content

  • Product descriptions

  • Website design

  • Marketing materials

  • Slogans

  • Original artwork

  • Other website materials

is owned by or licensed to HerLuxe Hair Extensions and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, display, or commercially exploit our content without prior written permission.

Unauthorized use of our intellectual property is prohibited.


11. USER-GENERATED CONTENT

If you submit, post, upload, tag, review, or otherwise provide content to HerLuxe Hair Extensions, including photographs, reviews, comments, testimonials, or social-media content, you represent that you have the right to provide that content.

By voluntarily submitting content to us, you grant HerLuxe Hair Extensions permission to use, reproduce, display, publish, modify, and distribute that content for business, marketing, promotional, advertising, and social-media purposes, subject to applicable law.

You should not submit content that contains confidential, private, or personal information that you do not want publicly shared.


12. THIRD-PARTY SERVICES & LINKS

Our website may contain links, integrations, or services provided by third parties.

HerLuxe Hair Extensions does not control and is not responsible for third-party websites, services, policies, products, content, or practices.

Your use of third-party websites or services may be subject to those providers' own terms and privacy policies.


13. WEBSITE AVAILABILITY

We strive to keep our website available and functioning properly; however, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of:

  • Maintenance

  • Updates

  • Technical difficulties

  • Server issues

  • Security concerns

  • Internet or network problems

  • Circumstances beyond our control

HerLuxe Hair Extensions is not responsible for losses resulting from temporary website interruptions or technical issues.


14. DISCLAIMERS

The HerLuxe Hair Extensions website and its content are provided on an “as available” basis.

To the extent permitted by applicable law, HerLuxe Hair Extensions makes no warranties regarding the website's availability, accuracy, reliability, or suitability for a particular purpose.

Hair-extension results, appearance, longevity, and performance may vary depending on individual hair type, installation method, styling practices, maintenance, environmental conditions, and other factors.

HerLuxe Hair Extensions does not guarantee a particular result or lifespan for any hair-extension product.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, HerLuxe Hair Extensions will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to:

  • Your use of the website

  • Your inability to use the website

  • Your purchase or use of our products

  • Shipping or carrier delays

  • Incorrect information provided by a customer

  • Unauthorized access or use of the website

  • Third-party services or websites

  • Any other matter related to your use of our website or products

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.


16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless HerLuxe Hair Extensions, its owners, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of another person's rights

  • Your fraudulent or unlawful activity

  • Your violation of applicable laws or regulations


17. PRIVACY

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and protected when you interact with HerLuxe Hair Extensions.

By using our website, you acknowledge that you have reviewed our Privacy Policy.


18. POLICY CHANGES

HerLuxe Hair Extensions reserves the right to modify, update, or replace these Terms of Service at any time.

Updated Terms will become effective when posted on the website unless otherwise stated.

It is your responsibility to review these Terms periodically for changes.

Your continued use of the website after updated Terms are posted constitutes your acceptance of the revised Terms.


19. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.


20. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws applicable to HerLuxe Hair Extensions and the jurisdiction in which the business operates, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.


21. ENTIRE AGREEMENT

These Terms of Service, together with our other applicable website policies, constitute the agreement between you and HerLuxe Hair Extensions regarding your use of the website and purchase of products.

If there is a conflict between these Terms and a specific product or order policy, the applicable specific policy may govern that particular transaction.


22. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact:

HerLuxe Hair Extensions
Email: [Insert Business Email]
Website: [Insert Website]


ACKNOWLEDGMENT

By accessing the HerLuxe Hair Extensions website or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Effective Date: 09/11/2026